Shipping Policy

Order Processing at Caraway

Caraway processes orders within 1–3 business days following payment confirmation. Please note that processing does not typically occur on weekends or public holidays. Processing times may extend during holidays, promotional events, or periods of high order volume.

Shipping Methods and Delivery Estimates

During checkout, available shipping options along with their estimated delivery times will be clearly presented. Delivery estimates depend on the selected shipping method, destination, carrier operations, and other factors outside of Caraway’s control. Most orders are expected to arrive approximately 5–15 business days after shipment. These timeframes are provided as estimates and are not guaranteed delivery dates.

Shipping Costs

Caraway calculates shipping charges and displays them at checkout before payment is finalized. Any valid promotional offers for free shipping will also be applied if eligibility requirements are met.

Order Tracking

Once your order ships, tracking information may be sent via order confirmation or shipping notification. Please allow some time for tracking details to become active and visible after shipment.

Providing Accurate Shipping Information

Customers must ensure shipping details are correct at the time of order placement. If you spot any errors, please request corrections promptly. Caraway cannot guarantee changes after an order enters processing or shipping.

Delays and Delivery Issues

Weather, customs, carrier delays, and other external circumstances may occasionally affect delivery times. If your shipment is delayed or has not arrived within the estimated timeframe, please contact Caraway at vandorenshibata263@gmail.com for assistance.