Terms of Service

Terms of Service for Caraway

Order Placement and Acceptance

When you submit an order on Caraway, you are making an offer to purchase the products selected. We review all orders and reserve the right to accept, reject, or cancel any order in accordance with applicable laws. Orders may be declined or canceled for reasons including suspected fraud, pricing errors, product availability issues, or payment complications.

If your order is canceled after payment, we will arrange a refund promptly using the payment method you used during checkout.

Pricing and Payment

All prices shown on Caraway’s website are displayed in the currency indicated at the time of viewing. Payment must be successfully completed before we can process your order, unless we have explicitly agreed to other arrangements.

Prices, promotions, and product availability can change without prior notice.

Shipping and Delivery

Shipping estimates and delivery dates provided on our site are for reference only. Actual delivery times can be influenced by carrier operations, customs clearance, weather conditions, or other external factors beyond our control.

It is your responsibility to supply accurate and complete delivery information during checkout to avoid delays or lost shipments.

Returns, Exchanges, and Refunds

All returns, exchanges, and refund requests are governed by Caraway’s separate Return and Refund Policy. By completing a purchase with Caraway, you acknowledge that you have the opportunity to review those policies before buying.

Your statutory rights under applicable law remain unaffected by our policies.

Product Information

Caraway strives to provide accurate product descriptions, images, prices, and specifications. Nevertheless, variations in color and appearance may occur due to different devices or screen settings.

We may correct errors, update product details, or discontinue items without prior notice to ensure the best experience for our customers.

Intellectual Property

All content on the Caraway website—including text, graphics, logos, images, and designs—is protected by intellectual property laws. You may not reproduce, distribute, modify, or use this content commercially without explicit authorization from Caraway.

Permitted Use and Prohibited Activities

By using Caraway’s website, you agree to use it only for lawful purposes. You must not:

Engage in fraudulent or unlawful activities;
Attempt unauthorized access to website systems;
Disrupt or interfere with website security or operations;
Upload malicious or harmful code;
Misuse or copy website content without permission;
Submit false, misleading, or abusive information.

Third-Party Services

Our website may link to or provide access to third-party tools, payment providers, or external websites. Caraway does not control these services and is not responsible for their terms, policies, or performance.

Limitation of Liability

To the fullest extent permitted by law, Caraway will not be liable for indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot be legally limited or excluded.

Changes to These Terms

Caraway may update these Terms of Service at any time. Revised terms take effect once published on this page unless otherwise stated. Continued use of the website after changes means you accept the updated terms, subject to applicable law.

Governing Law and Disputes

These Terms are governed by the laws applicable in the United States. Any disputes related to these Terms or your use of Caraway will be resolved by the competent courts or authorities as required by law.